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Returns/Options to cancel

By law, customers within the UK & European Union have the right to a ‘cooling off period’ within 14 working days of their purchase being delivered.

If you decide to return an item to us during this period, you will be entitled to a refund of the cost of the item and the delivery charge, we will not refund the return charge.

Returned items will only be accepted if they remain unopened, unused and in the original packaging.

You agree to pay the postage/shipping cost to return the item to us.

If you are however returning the items because they are damaged, faulty or in any way defective then we will refund the delivery and return fee on receipt of the goods.

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